CONGELATO! DURING COVID 19

UPDATE 6/30/2020

Congelato will open Wednesday at 3 pm😁 

Pre-ordering will be available after 5pm this afternoon! While it would be advantageous for Congelato to take walk up orders, we made a pledge at the beginning of the covid-19 outbreak to protect our customers at all cost. With that said, we will only be accepting pre-orders online, and orders for delivery. We ask that you observe social distancing standards and wear a mask when picking up orders from the window. 

Wendnesday 3-7
Thursday 3-7
Friday 3-7
SAT 12-5
Sunday 3-5

*We ask that you not visit if you, or someone in your household, is running a fever or may be sick.* We respectfully ask that only one person come to the window for pickup.* Please observe the suggested 6ft social distancing standard.

APRIL 12, 2020 UPDATE

 

Hello everyone! As many of you know we did a trial run in the shop last week. We had planned to open this Wednesday, but as they're saying the worst is yet to come, it just doesn't make any sense for us to expose our family, or our customers. I could never live with myself if someone got sick in our shop. As the curve flattens we will consider opening as soon as possible. We miss being in the shop, and we missed our wonderful customers. Your smiles and support have kept us going for 2 years. I think our shop Will Survive the coronavirus, but nothing is for sure in anyone's world right now. We hope you will keep us in your thoughts, and come out to see us once we're able to get the doors open. Your support is greatly appreciated. Much love.

Congelato will beta test walk-up orders this Saturday between 1pm and 5pm. If things go well we will resume business on the 8th. Here are the precautions we've taken on your behalf.

First, we acknowledged the threat to our community and shut our doors before social distancing was formally recommended. We knew that with the limited information available to the public, this was the only way to protect our loved ones, and our customers. No amount of profit is worth risking the health of of our community.

The second phase of our efforts was based on education. We believe that diligence demanded we have a clear scope of the threat. Despite our unease, we patiently waited for clear direction. We consulted with state agencies to ensure that when we resumed business we were protecting our customers and our community.

Next, we took great efforts to shelter-in-place, observe social distancing, and limit our exposure. After all, if the person serving you is sick all other efforts are in vain. You can rest assured knowing that we are healthy and committed to sanitary service.

Finally we had to determine how we could serve Gelato while offering the upmost protection. After consulting with government agencies we have determined that a closed door, no touch system is the only sure way to avoid exposure.
We will offer a limited menu, during limited business hours. We will be serving from our improvised walk-up window. Only debit and credit card purchases will be accepted. All cards will be sanitized prior to processing, and sanitized before their return. No signatures or PIN numbers will be required. We will be wearing face masks and gloves. We will also be sanitizing and changing gloves for each transaction.

For those looking to break the monotony with something sweet, we have a safe place for you to heed the need.

Please Support Local!

And Thank you from Isaac, and Ivette

*We ask that you not visit if you, or someone in your household, is running a fever or may be sick.
* We respectfully ask that only one person come to the window for pickup.
* Please observe the suggested 6ft social distancing standard.

____Update____ we ran into a problem wit
Happy Saturday! Today in the case we hav
The Congelato Family
Welcome back _ Sea Salt Caramel_🤤🤤🤤🤤
Welcome back ☕Coffee Gelato to the case!
congelato_mg_4081
Family and Gelato!! No better way to spe
It's Market Day in Helotes! Head on over
Beat the heat with one of our Delicious
Happy The Last Day Of School!! Start Sum
Awesome Post by _ecbdesigns_satx Check o
Happy Monday, Everyone!!Hope to see You!

©2018 by Congelato!. Proudly created with Wix.com